We pay close attention to all the details and carefully inspect each book to ensure its superior craftsmanship and quality. However, despite our best efforts, and in the rare occurrence we may have overlooked a defect, please let us know.
Send an email to firstname.lastname@example.org with:
- Photos of the defect taken from several angles.
- Include your full name, order number and a description of the defect.
- Remember to include the page number(s) of the defected areas.
In the event that you need to contact us regarding a book defect, please contact our Customer Support team with the necessary details WITHIN 7 DAYS of receiving your order. If the defect is due to production errors or damaged during shipping, we will have a replacement order made. Sober Or Blotto will not be held responsible for defect reports later than the given duration.
For returning the parcel, you need to
**In case of any dispute, Perfume Trees Gin reserves the right of final decision.