Frequently Asked Question(s)

1. How long does it take to deliver the parcel?
Generally, the shipping days are every Tuesday to Friday. The  delivery 1 to 2 days after the shipping day. (There is no courier service on will be closed on Sundays and public holidays.) 
According to the COVID‑19 pandemic, the shipping days are now changed to every Monday and Thursday (cut-off days are every 18:30 on Friday & Wednesday). The delivery will take 1
to 2 days after the shipping day. 
 
2. Which Batch of Perfume Trees Gin is selling now?
We are selling 10th Batch of Perfume Trees Gin now.

3Which courier company will deliver the parcels? What is the delivery arrangement?

Zeek2Door is the delivery service provider. The shipping days now are changed to every Monday and Thursday (Orders cut-off time is 18:30 on Friday and Wednesday), The packages will be delivered around 1 to 2 days after the shipping day.

We provide delivery service to addresses in Hong Kong Island, Kowloon and the New Territories, except areas specifically mentioned. Please check the details on "Shipping Terms & Conditions".  If you could not receive any messages or calls from the courier company after received an email of shipping notice, you could contact us or call 2121 2211 for enquiry the delivery status. 


4:可否前往荔枝角的辦公室地址直接購買白蘭樹下或網上訂購後自取貨品? 

不好意思,我們暫時只接受網上交易及不設自取貨品如需現金交易,可到我們的銷售點購買。詳情可在網店內的「我們的銷售點」查閱。


5:可以在哪裡購買現貨?

我們於港九新界都有銷售點,詳情請查閱FACEBOOK專頁的「關於」欄及本網店內的「我們的銷售點


6如何加購刻字服務

在我們的網店上 (www.perfumetreesgin.com) 點擊[白蘭樹下]的圖片,便會自動跳去另一個頁面,新頁面上會出現加購品—鐳射瓶身刻字服務提供選購。

因瓶身限制,刻字限於20個英文字母或數字香港電車限量版限刻12英文字母或數字

 在付款程序中,設有一個HK$150加購鐳射刻字訊息內容」,請將你所需的刻字內容在欄內寫下,稍後同事會以電郵聯絡及提供 3 款字體以作挑選。


7刻字的位置在哪裡?可否刻中文字及圖案?

如購買的是普通版白蘭樹下刻字的訊息一般會在樽面的右下角(前LABEL的上方);如購買的是香港電車限量版,刻字的訊息會在樽面的電車下方,字體會置中。

刻字方面,我們只提供英文字母、數字及標點符號的雕刻服務。


8:在哪裡可品嚐到白蘭樹下

白蘭樹下已登陸多間頂尖酒店及酒吧,供大家親臨品嚐。名單於「供應白蘭樹下的酒吧及餐廳」欄中公佈,並會不斷更新。 


9:能否寄海外?

暫時未有提供海外送貨服務,只能寄送香港地區。不過我們正積極尋找合適的國際物流公司合作及尋求海外分銷商。


10除香港,還有什麼地方有出售白蘭樹下?

現時白蘭樹下在澳門、台灣及英國均有發售。詳情可在網店內的「我們的銷售點查閱售。詳情可查閱「我們的銷售點」。